Contact

We respond to every enquiry
within one business day.

Three ways to reach us. Pick the one that suits your situation. All paths start with a conversation — not a commitment.

14 years building digital infrastructure in Sri Lanka

Book a discovery call

Free. 30 minutes. The fastest way to get a clear answer on what Balanita can do for your specific situation. No pitch. No obligation.
Confirmed immediately by email.

Send us a brief

Best for corporate and institute enquiries. Send a brief about your training programme, your current platform situation, and what you are trying to achieve.

[email protected]

Response within one business day.

Send a quick message

Best for coaches and training businesses with a quick question before booking a call. Responded to during business hours, Monday to Friday.
Business hours only. Not for technical support.

Not sure where to start?

Each audience has a different best first step. Find yours below.

You want to build, manage, or grow your online training platform.

Start with a free discovery call. We review your current setup and tell you exactly what Balanita recommends for your stage.

For coaches and training businesses

You want to discuss your training infrastructure or LMS requirements.

Email us a brief about your training programme, current platform, and what you are trying to achieve. We respond within one business day.

For corporate HR and L&D teams

You want to move your programme to a platform built for institute-scale delivery.

Book a discovery call or email us details about your institute, your current setup, and the programme you want to deliver online.

For training institutes and universities

What happens
after you reach out.

Every enquiry receives a personal response — not an automated reply. Here is what to expect depending on how you contact us.

No enquiry is passed to a junior team member before being reviewed. All initial responses come from Aneslin Bala or a senior member of the Balanita team

Term Detail
Discovery call
Confirmed immediately by email with a meeting link. The call is 30 minutes via Google Meet or Zoom.
Email
Personal response within one business day. If your brief requires more detail, we will schedule a call to discuss.
WhatsApp
Response during business hours, Monday to Friday. Quick questions answered directly. Complex enquiries directed to a discovery call or email.

Office

Balanita Private Limited
Level 37, West Tower
World Trade Center
Colombo 01, Sri Lanka

Registered private limited company, Sri Lanka — incorporated 2012. All eLearning and LMS services operate under balanitalms.com.

Business hours

When we are available
Monday — Friday : 9am to 5pm
Saturday : Closed
Sunday : Closed

All times Sri Lanka Standard Time (UTC+5:30). Discovery call bookings outside business hours are confirmed and held at the next available slot.